Webinar Registration Form

Webinar: "Rebooting I&O To Support Empowered Employees"

Hosted by: Robert Whiteley, Vice President, Research Director, and Doug Washburn, Analyst

When: Tuesday, February 1, 2011 at 11 a.m. EST (4 p.m. GMT)

Duration: 1 hour

Infrastructure and operations (I&O) executives need to start supporting empowered employees. Why? Because today's employees have access to a wealth of hardware and software, and they're procuring it — with or without you. But that creates a dilemma: Supporting empowered employees is expensive. Right now, you pay two orders of magnitude more to build and maintain your own infrastructure than public cloud alternatives. Security, privacy, reliability, and maturity issues prevent you from jumping on the cloud bandwagon — but you must close the cost gap.

Bottom line: You need to reboot I&O. In 2011, I&O execs must streamline I&O people, process, and technology to support empowered employees. During this webinar, you will:

  • Learn how to take steps to get an order of magnitude less expensive in running I&O.
  • Rethink how to build I&O with service portfolio management.
  • Identify ways to efficiently support empowered individuals and position your I&O team closer to customers.

We are sorry you missed the live session of this webinar. To download a copy of the recorded session, please visit us here.




Forrester considers the privacy of its clients to be of utmost importance and works to protect it. Forrester uses client and prospective client information for internal purposes only. We will not sell or share your information with outsiders. For comprehensive information about the steps that Forrester takes to respect client privacy, please read our Privacy Policy.